FAQs
How do I get a quote for transport?
Simply complete our Free Quote Form with your vehicle details and pickup/delivery information. One of our brokers will respond quickly with a transparent, no-obligation quote.
How do I file an insurance claim?
Every carrier we partner with is fully licensed and insured. If damage occurs during transport, you’ll file a claim directly with the carrier’s insurance company. Our team is here to guide you through the process and provide documentation to make it as smooth as possible.
How do I file a dispute or complaint?
If you experience any issues, contact us right away. We’ll work directly with the carrier to resolve the situation quickly and fairly. Customer satisfaction is our top priority, and we won’t leave you without support.
Can I cancel a shipment?
Yes, you can cancel prior to pickup. Cancellation fees may apply depending on the timing and carrier’s policies. Contact us as soon as possible so we can minimize or waive charges when possible.
What’s the difference between open and enclosed transport?
Open transport: Most common, cost-effective, vehicles shipped on open trailers.
Enclosed transport: Premium option offering protection from weather and road debris, recommended for luxury, antique, or classic cars.
Do I need to prepare my vehicle before transport?
Yes. Please remove personal items, secure or remove loose accessories, check fluid levels, and ensure your car is in safe driving condition. If it’s inoperable, let us know in advance so proper arrangements can be made.
How long does transport usually take?
Transit times vary by distance and carrier availability. Short distances may take 1–3 days, while cross-country shipments typically range from 7–10 days. We’ll provide an estimated delivery window when you book.
What areas do you service?
Abbott Shippers provides nationwide coverage. Whether you’re shipping across the state or across the country, we can help.
Is my vehicle insured during transport?
Yes. Every carrier we work with carries active cargo insurance. Before your vehicle is assigned, we verify that the carrier’s insurance is up-to-date for your protection.
Do you transport boats or specialty vehicles?
Absolutely. In addition to cars, we provide boat transport and drive-away services. Contact us for details about specialty vehicles, fleets, or unique transport needs.
